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DRB pass ISO 9001 Audit with flying colours

This March we had a 4 day ISO 9001 Quality Management re-certification audit which we passed with flying colours

The inspector came to DRB over the course of 2 weeks to assess our operations across all of the business.

The ISO 9001 quality management system helps DRB to continually monitor and manage quality across all operations.

It is the worlds most recognised quality management standard and outlines ways to achieve consistent performance and service.

ISO 9001 means the processes we use will improve the way we operate at all levels. There are a number of benefits of ISO 9001 Quality Management including:

  • Better quality management to help meet our customers’ needs
  • More efficient ways of working will save time and money and resources
  • Improved operational performance and reduced errors
  • Motivating our team with more efficient internal processes
  • Wining more high value customers through high quality customer service and support

We are delighted with how well the audit went and pleased to be achieving and maintaining a consistent level of quality across all of our operations, ultimately increasing revenue and customer trust.

                             

Peter Holden our Quality Assurance Manager holding the BSI Certificate

Published 01/08/2013
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